{"id":3075,"date":"2026-05-20T11:54:41","date_gmt":"2026-05-20T09:54:41","guid":{"rendered":"https:\/\/www.astor-hotel.it\/faq\/"},"modified":"2026-05-20T12:05:34","modified_gmt":"2026-05-20T10:05:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.astor-hotel.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Everything you need to know about your stay in Bologna<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\r\n \r\n What are the check-in and check-out times?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Check-in is available from 2:00 PM, check-out is by 10:00 AM.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n What time is breakfast served?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Breakfast is served from 7:00 to 10:00 AM.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Do you offer gluten-free breakfast options?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Yes, we offer pre-packaged gluten-free products.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Do you have parking?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

The hotel offers free outdoor parking spaces, non-bookable and subject to availability. Alternatively, indoor parking is available on reservation at \u20ac 12.00 per day per vehicle.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Is Wi-Fi free?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Yes, Wi-Fi is free both in the common areas and in all rooms.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Are pets allowed?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Dogs and cats are welcome with a surcharge of \u20ac 15.00 per day.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n How much is the city tax?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

The Bologna city tax varies depending on the daily room rate, ranging from a minimum of \u20ac 4.00 to a maximum of \u20ac 7.00 per person per night. It applies to guests aged 14 and over for the first 5 nights of stay per person per month.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Is there a safe in the room?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

All our rooms are equipped with a safe.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Do you offer luggage storage?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Yes, the luggage storage service is free of charge.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n What are the reception opening hours?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

The reception is open 24 hours a day.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n How far is the hotel from the train station?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

The hotel is 950 metres from the Carracci exit of Bologna Centrale train station.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n How far is the hotel from the city centre?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

The hotel is 2.5 km from the historic centre of Bologna.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n How far is the hotel from the airport?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

The hotel is 8.3 km from Bologna Guglielmo Marconi Airport.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n How far is the hotel from the Fair?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

The hotel is 1.9 km from BolognaFiere exhibition centre.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Is an ID document required for minors?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Yes, minors must also be in possession of a valid identity document.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Do you provide cots for babies?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Yes, cots are available free of charge on request at the time of booking.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Is late check-out available?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Yes, with a surcharge of \u20ac 20.00 you can keep the room until 6:00 PM.<\/p><\/div>\r\n <\/details>\r\n\r\n

\r\n \r\n Is early check-in available?<\/span>\r\n <\/span>\r\n <\/summary>\r\n

Yes, with a surcharge of \u20ac 15.00 you can access the room from 9:00 AM.<\/p><\/div>\r\n <\/details>\r\n\r\n <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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